March 27, 2021
To Our Valued Customers,
What a year 2020 has been, and what 2021 has started out to be. Business is crazy to say the least! With Spring rolling in and Summer just ahead, like all of you we are looking forward to longer days, better weather, and getting out to enjoy our Jeeps and Trucks. With stimulus checks arriving and Tax returns coming in, business is going nuts. We appreciate each and every customer we have; past, present, and future.
Despite the COVID-19 Pandemic, sales have been increasing each month. Unfortunately, COVID-19 has also put an enormous strain on the global supply chain. Shipping from our vendors has been drastically slower, taking longer to receive hardware, shipping/packaging materials, and kit components like plugs and wiring.
We have been working to keep inventory levels up, but with the increase in sales, and slower delivery times and backorders on certain components we don’t manufacture, several of our products have shown on backorder for a while. This doesn’t mean the brackets and kits have been out of stock all this time. We are constantly shipping product out the door as we get the components to make the kits complete and fill backorders. We have increased product runs to try to make up for this, but with supply chain delays, sometimes all of that run goes to filling backorders, and not put on the shelf for stock.
Over the past year, we have also seen a steady increase in material cost. Steel continues to rise more and more each day. We have tried to keep our prices the same throughout the Pandemic, absorbing the material costs by cutting into the labor expenses. Unfortunately, we are getting to a point where we are forced to have a price increase that will start rolling out April 15, 2021, over the course of a few days. Depending on the product and what types of materials we use, these increases should be on average around 10-15%.
We are asking for you to please be patient. It is taking longer for us to reply to Emails and phone calls as we are working hard to get orders out the door. We are a small, family owned business committed to making high quality parts for your Jeep, Truck, and SUV. We are always working on new products, and are excited about the things we have planned for 2021. We take pride in the fact that our products are Made in the USA, and we know that the end product shows our dedication to quality.
Thank you for your continued support and understanding during these unprecedented times. We appreciate each and every one of you and look forward to helping you create the vehicle you’ve always wanted!
Lets get out and explore in 2021!